We are alerting our customers and community members that scammers are using caller ID spoofing to impersonate BLC Community Bank.

These fraudulent calls are not being made by BLC Community Bank. Scammers are manipulating the caller ID information displayed on a recipient’s phone so the call may appear to come from our main phone number, 920-788-4141, or display the name BLC Community Bank. Because BLC is part of Independent Bancorp, legitimate calls from our team may also appear as Independent Bancorp.

The scammers are pretending to be BLC team members and asking customers to provide online or mobile banking login information.

BLC Community Bank will never call and ask you to provide your online banking username, password, security code or other login credentials.

What Is Caller ID Spoofing?

Caller ID spoofing allows a scammer to falsify the name or phone number displayed on your caller ID. The call may look like it is coming from a familiar or trusted organization, even though the person calling has no connection to that organization.

This type of fraud is outside BLC Community Bank’s control and does not mean the call is coming through BLC. It means scammers are disguising their identity by making their call appear to come from a trusted number.

Unfortunately, seeing BLC Community Bank, Independent Bancorp or 920-788-4141 on your screen does not guarantee that the person calling is a member of our team.

What to Do If You Receive a Suspicious Call

If someone claiming to be from BLC Community Bank asks for your banking login information:

  • Do not provide any information.
  • Do not share your username, password, security code or one-time verification code.
  • Do not approve a login or transaction you did not initiate.
  • Hang up immediately.
  • Contact BLC Community Bank directly at 920-788-4141.

Do not use a different phone number provided by the caller. When in doubt, end the call and contact us independently.

Be Cautious of Pressure and Urgency

Scammers often try to create fear or urgency by claiming:

  • Your account has been compromised.
  • A suspicious transaction must be stopped immediately.
  • Your account will be frozen or closed.
  • They need a verification code to confirm your identity.
  • You must move money to keep it safe.

Pause before taking action. A legitimate BLC team member will understand when you choose to end the call and contact us directly. In fact, we encourage it.

Did You Already Share Information?

If you provided login information, a verification code or other sensitive information to a suspicious caller, please contact BLC Community Bank immediately.

The sooner we know, the sooner we can help review the situation and discuss the appropriate next steps.

Scammers can sound professional, convincing and helpful. If you shared information, do not feel embarrassed—but please act quickly.

Help Protect Others

Please share this alert with family members, friends and local business owners, especially anyone who may be less familiar with caller ID spoofing. A quick conversation could help someone recognize the warning signs before sharing sensitive information—or help them take action quickly if they already have.

When something does not feel right, trust your instincts. Hang up and call us directly. We are here to help you protect your accounts and financial information.